Residential Care
We don't just clean surfaces; we restore the atmosphere of your home. Our protocol focuses on the high-touch zones and hidden dust traps that define the quality of your air and light. This is the baseline for every visit.
The 4-Hour Window: Transforming a standard 2-bedroom without disrupting the layout.
Commercial Continuity: Office & Retail Protocols
Method Note: Robustness & Limits
Our commercial viability is stress-tested against two constraints: Security Compliance and Zero Disruption. We evaluate robustness by requiring background checks for all staff and maintaining a strict key-handover log. We do not operate during business hours unless explicitly contracted for "active cleaning" (retail maintenance). Limits: We do not handle server room dusting or hazardous material disposal. This ensures liability stays within our insurance bounds (€2M coverage).
Night Shift Audit Trail
- Operational Window 18:00 – 06:00
- Security Protocol Background Checks + Logs
- Floor Care VCT Burnishing / Grout Scrub
- Sanitization Virucidal Agents / High-Touch Map
The Chemistry of Clean
Transparency is non-negotiable. We avoid phosphates, phthalates, and synthetic fragrances. Instead, we rely on the acidity of citrus and the abrasiveness of biodegradable minerals. Our proprietary Citrus Solvent removes grease without caustic fumes, making it safe for stone countertops and sensitive respiratory systems.
Common Pitfalls
- The "Dead Key" Scenario Concierges refusing key drop-off is common in the 8th Arrondissement. How we avoid: We establish a direct smart lock code protocol or schedule a meet-and-greet prior to service.
- Biohazards & Heavy Furniture We strictly prohibit handling items over 50lbs or biohazards (mold, bodily fluids). Why: Worker safety and insurance liability limits.
- Pet Anxiety Unsecured pets delay service. Protocol: Dogs must be crated; cats in a separate room if skittish.
The Post-Renovation Reality
A client in the 7th arrondissement recently finished a kitchen remodel. The contractor left fine drywall dust on top of the cabinets—a surface never touched during standard cleaning. The client requested a "Deep Reset." Our team utilized HEPA-filter vacuums and micro-detailed the cabinet tops, preventing the dust from settling into the new hardwood floors.
Flat Rate Architecture
We price by room count and square footage, never by the hour. This aligns incentives: we work efficiently, you pay a predictable rate.
- Interior Fridge €25
- Oven Deep Clean €40
- Cabinet Exteriors €30
48+ Hours: Full refund via original payment method.
24–48 Hours: 50% fee (covers logistics allocation).
Under 24 Hours: No refund. Rescheduling is subject to availability.
Questions to Ask Any Cleaning Service
1. Are you insured for damages?
Verify the coverage limit. We carry €2M specifically for accidental breakage.
2. How do you handle keys?
We use a secure lockbox or digital log; keys are never stored on-site.
3. What products are used?
Full disclosure list available. We avoid ammonia and bleach in standard cleans.
4. Is the team background checked?
Yes. All staff undergo security screening prior to deployment.
5. What is the parking policy?
Client must provide valid parking. Fines incurred due to lack of parking are billable.
6. How do you calculate time?
Flat rate based on sq footage. If the site is larger than quoted, we pause to re-quote.
The Pre-Visit Blueprint
Efficiency depends on access. To ensure our team can perform a "Deep Reset" without obstruction, we require a 2-foot clearance around furniture for vacuuming and mopping. Please secure valuables and artwork. If you have pets, review our Pet Policy for crating requirements.
Ready to see the standard?
Book your initial Deep Reset or Essential Refresh. We service the 8th arrondissement and surrounding areas.